Bilingual Dental Front Desk & Patient Services Specialist

The HealthCare Connection, Inc.; Cincinnati (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life & Short-Term Disability Insurance

401(k) with employer match

Paid Holidays

Job summary

The HealthCare Connection (THCC) in Cincinnati, OH, is seeking a Dental Patient Services Specialist to greet patients, register at the front desk, and ensure a smooth check-in experience. This role emphasizes warmth, accuracy, and a welcoming environment for all patients.

You will verify demographics, collect payments, schedule appointments, and assist with forms while supporting the Finance team to manage patient balances.

Qualifications

• 1–3 years of experience in a clinical or medical office setting (front desk, registration, or scheduling roles preferred).
• Proficiency in Microsoft Office and computer systems.
• Familiarity with EHR systems; NextGen experience is a plus.
• Ability to multitask in a busy environment with frequent interruptions.
• Strong communication and interpersonal skills.

Responsibilities

• Greet and register patients upon arrival
• Verify and update patient demographic and insurance information
• Collect payments and co-pays for services
• Schedule, confirm, cancel, and reschedule appointments
• Assist patients with forms and paperwork
• Work with the Finance department regarding patient balances
• Support administrative and reporting tasks as needed

Skills

Bilingual

Microsoft Office

EHR experience

Communication skills

Multitasking

Tools

NextGen EHR

Job description

The HealthCare Connection (THCC) in Cincinnati, OH, is seeking a Dental Patient Services Specialist to greet patients, register at the front desk, and ensure a smooth check-in experience. This role emphasizes warmth, accuracy, and a welcoming environment for all patients.

You will verify demographics, collect payments, schedule appointments, and assist with forms while supporting the Finance team to manage patient balances.