Bilingual Dental Front Desk Coordinator

High Country Community Health; Elkin (NC); Presencial; USD 32.000 - 45.000; Tempo integral

Resumo da vaga

High Country Community Health is seeking a Front Desk Receptionist for future needs at our Elkin, NC location. The role centers on scheduling patient appointments, managing the front desk, and ensuring smooth daily office operations in a dental setting.

The ideal candidate will have at least a year of scheduling experience, knowledge of dental practice protocols, and strong customer service skills. Experience with NC Tracks is a plus; bilingual abilities are welcome.

Qualificações

• High school diploma is required.
• Minimum one year scheduling experience, preferably in dental practice, insurance, and NC Tracks.
• Knowledge of dental scheduling protocols.
• Familiarity with manual and computerized scheduling systems.

Responsabilidades

• Schedule patient appointments by phone or in person.
• Maintain and update the master schedule and analyze patient/staffing patterns.
• Confirm upcoming appointments and handle reminders.
• Handle phones, messages, and Spanish calls for providers.
• Assist dentist and colleagues as needed.
• Manage office tasks such as mail, memos, and daily deposits.
• Keep waiting area tidy and welcoming for patients.
• Schedule insurance information, verify eligibility and claim limitations.

Conhecimentos

Scheduling

Communication

Multitasking

Customer service

Spanish calls

Office management

Formação

High school diploma

Descrição da vaga

High Country Community Health is seeking a Front Desk Receptionist for future needs at our Elkin, NC location. The role centers on scheduling patient appointments, managing the front desk, and ensuring smooth daily office operations in a dental setting.

The ideal candidate will have at least a year of scheduling experience, knowledge of dental practice protocols, and strong customer service skills. Experience with NC Tracks is a plus; bilingual abilities are welcome.