Bilingual Dental Call Center Rep – Spanish

Asmile4u; Alpharetta (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, and Optical Insurance

Employee discount

Paid Time Off (PTO)

Opportunities for professional growth

Job summary

Asmile4u is seeking a motivated full-time Bilingual Call Center Representative to join our friendly team in Alpharetta, GA. We are committed to providing exceptional service and support to our patients.

The ideal candidate should be compassionate, detail-oriented, and able to navigate a fast-paced environment. Responsibilities include answering calls, scheduling appointments, and documenting interactions per standard procedures.

Competitive benefits include Medical, Dental, and Optical Insurance after 90 days, PTO, and opportunities for professional growth.

Qualifications

• Previous customer service or call center experience is a plus.
• Reliable, organized, and collaborative team player.
• Compassionate, detail-oriented, and adaptable.

Responsibilities

• Answer incoming calls and emails promptly and professionally.
• Make daily outbound calls to schedule patient appointments.
• Document all call interactions according to standard operating procedures.
• Assist in resolving customer complaints.
• Enter new patient information into the system.
• Update existing patient records.

Skills

Bilingual in Spanish

Strong interpersonal skills

Organizational skills

Customer service oriented

Job description

Asmile4u is seeking a motivated full-time Bilingual Call Center Representative to join our friendly team in Alpharetta, GA. We are committed to providing exceptional service and support to our patients.

The ideal candidate should be compassionate, detail-oriented, and able to navigate a fast-paced environment. Responsibilities include answering calls, scheduling appointments, and documenting interactions per standard procedures.

Competitive benefits include Medical, Dental, and Optical Insurance after 90 days, PTO, and opportunities for professional growth.