Bilingual Debt Collections Specialist (Spanish)

Fresenius Medical Care; Plano (TX); Presencial; USD 25 000 - 33 000; Tempo integral

Resumo da oferta

Fresenius Medical Care in Plano, TX is seeking a Patient Account Representative - Collections to support collections operations and ensure timely claim payments. You will maintain databases, generate reports, and communicate with customers and vendors to resolve past-due accounts.

The role requires 1-2 years of related experience, strong computer skills, and excellent oral and written communication. A high school diploma is required, and you will work in a collaborative team environment within a

Qualificações

• 1-2 years' related experience.
• General computer skills with working knowledge of word processing, spreadsheet, and email applications.
• Detail oriented with good analytical and organizational skills.
• Good interpersonal skills with the ability to work cohesively within a team environment.
• Excellent oral and written communication skills to effectively communicate with customers and all levels of management.

Responsabilidades

• Under general supervision, identify and resolve routine outstanding claims.
• Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues.
• Assist in the resolution of outstanding payments from past due accounts.
• Ensure timely receipt of claim payments; processing payments accordingly and reconciling all necessary data.
• Perform all responsibilities in compliance with company policies and procedures; ensuring timely and complete documentation of activities performed.
• May serve as a point of contact for customers and/or external vendors in response to inquiries and unresolved issues.
• May mentor other staff as applicable.
• Assist with various projects as assigned by direct supervisor.

Conhecimentos

Experience 1-2 yrs

Computer skills

Attention to detail

Interpersonal skills

Communication skills

Formação académica

High School Diploma

Descrição da oferta de emprego

Fresenius Medical Care in Plano, TX is seeking a Patient Account Representative - Collections to support collections operations and ensure timely claim payments. You will maintain databases, generate reports, and communicate with customers and vendors to resolve past-due accounts.

The role requires 1-2 years of related experience, strong computer skills, and excellent oral and written communication. A high school diploma is required, and you will work in a collaborative team environment within a