Patient Accounts Collections Specialist

Fresenius Medical Care; Waltham (MA); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Paid time off

Parental leave

Performance-based bonuses

Job summary

Fresenius Medical Care is seeking a Patient Account Representative - Collections to support collections operations. You will identify and resolve routine outstanding claims, generate reports, and maintain documentation.

The role emphasizes customer service to patients and vendors and may involve mentoring staff and participating in projects. The position requires 1-2 years of related experience, a high school diploma, and strong computer and communication skills.

Qualifications

• High School Diploma required.
• 1-2 years related experience.
• Detail oriented with good analytical and organizational skills.
• Good interpersonal and communication skills to work with customers and management.

Responsibilities

• Identify and resolve routine outstanding claims.
• Generate and analyze reports and work lists for accounts.
• Assist in resolving payments from past due accounts.
• Ensure timely receipt of claim payments and document activities.

Skills

1-2 years experience

Computer skills

Detail oriented

Interpersonal skills

Communication skills

Education

High School Diploma

Tools

Word processing

Spreadsheets

Email

Job description

Fresenius Medical Care is seeking a Patient Account Representative - Collections to support collections operations. You will identify and resolve routine outstanding claims, generate reports, and maintain documentation.

The role emphasizes customer service to patients and vendors and may involve mentoring staff and participating in projects. The position requires 1-2 years of related experience, a high school diploma, and strong computer and communication skills.