Bilingual Operations Lead: Process & People Builder

RVStaffing; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

A staffing company is seeking an Operations Supervisor in Chicago, Illinois. The role involves leading a team, reporting performance metrics to leadership, and ensuring smooth operations. Candidates should have a Bachelor's or technical degree, along with team leadership experience and excellent communication skills in both Spanish and English. This position offers opportunities for advanced customer support and collaboration across teams.

Qualifications

• Experience in client facing and onboarding scenarios preferred.
• Project Management skills preferred.

Responsibilities

• Lead and supervise a team of employees.
• Evaluate employee performance and provide feedback.
• Report on metrics to the CEO and leadership.
• Provide advanced customer support when needed.
• Meet with teams to stay updated on operations.

Skills

Team leadership experience

Interpersonal communication skills

Problem-solving skills

Verbal communication in Spanish

Verbal communication in English

Education

Bachelors or Technical degree

Job description

A staffing company is seeking an Operations Supervisor in Chicago, Illinois. The role involves leading a team, reporting performance metrics to leadership, and ensuring smooth operations. Candidates should have a Bachelor's or technical degree, along with team leadership experience and excellent communication skills in both Spanish and English. This position offers opportunities for advanced customer support and collaboration across teams.