Bilingual Customer Support Specialist — Training & Growth

Uline; Dallas (TX); Presencial; USD 36.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) with matching that starts day 1

Bonus programs

Paid holidays

Paid time off

Tuition assistance

On-site facilities

Fitness center

Descripción de la vacante

Uline is seeking a Bilingual Customer Support Specialist in Irving, TX. This full-time role handles orders, answers product, pricing and shipping questions, and builds lasting customer relationships using our world-class tools.

You’ll work in a fast-paced environment with comprehensive training, eligible for growth, benefits starting day one, and opportunities to advance as you deliver legendary service.

Formación

• High school diploma or equivalent; Bachelor’s degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus; training provided.
• Bilingual English/Spanish—fluent in spoken and written forms.

Responsabilidades

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert; respond to product, pricing and shipping questions quickly.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline’s best solutions.
• Help customers navigate Uline’s website and online ordering.

Conocimientos

Problem-solving

Communication

Customer service

Bilingual English/Spanish

Educación

High school diploma or equivalent

Bachelor’s degree preferred

Descripción del empleo

Uline is seeking a Bilingual Customer Support Specialist in Irving, TX. This full-time role handles orders, answers product, pricing and shipping questions, and builds lasting customer relationships using our world-class tools.

You’ll work in a fast-paced environment with comprehensive training, eligible for growth, benefits starting day one, and opportunities to advance as you deliver legendary service.