Bilingual Customer Support Specialist

Service Partners; Arlington (TX); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental and Vision

401(k) Matching

Paid Holiday and PTO

AssuredExcellence: minimal to no cost/

Flexible Spending Accounts

Health Spending Account (HSA)

Life & Disability Insurance

Employee Assistance Program (EAP)

Employee Referral Bonus

Paid Military Leave

Tuition Reimbursement

Length of Service Award

Job summary

Service Partners in Arlington, TX, is seeking a customer service specialist to be the primary branch contact for order support and product information. The role emphasizes a positive, professional attitude and world-class service.

You will work closely with Outside Sales Reps, Production, Insides Sales, Credit, and Delivery to ensure smooth order fulfillment, with local travel as needed. Eligible for benefits such as health, 401(k), PTO, and tuition reimbursement.

Qualifications

• Minimum of 18 years of age.
• If operating a vehicle for company purposes, a valid driver’s license is required.
• 1-2 years of experience in a customer service role.
• Ability to perform basic math calculations.
• Personable, enthusiastic and engaging personality.
• Excellent communication skills, both verbal and written.

Responsibilities

• Serve as the key customer contact for the branch, providing order support and product information.
• Collaborate with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.
• Maintain a positive rapport with customers and deliver world-class service.
• Perform any other duties as assigned.

Skills

Customer service experience

Basic math calculations

Excellent communication skills

Personable, enthusiastic

Proficient computer skills

Team collaboration

Job description

Service Partners in Arlington, TX, is seeking a customer service specialist to be the primary branch contact for order support and product information. The role emphasizes a positive, professional attitude and world-class service.

You will work closely with Outside Sales Reps, Production, Insides Sales, Credit, and Delivery to ensure smooth order fulfillment, with local travel as needed. Eligible for benefits such as health, 401(k), PTO, and tuition reimbursement.