Bilingual Customer Service & Tinting Specialist

Sherwin-Williams

Carol Stream (IL)

On-site

USD 23,419 - 31,684

Full time

14 days+
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Benefits offered by this job

Health benefits
Dental coverage
Vision coverage
Retirement plan
Paid time off

Job summary

Sherwin-Williams in Carol Stream, IL is seeking a Customer Service Specialist to serve wholesale and retail customers, determine needs, recommend solutions, and help meet store sales goals. This full-time role spans Store #3046 and 20% time at Naperville North Store 3435.

The position starts at $19.75 per hour. Candidates must be 18+, authorized to work in the United States, fluent in English and Spanish, and able to lift up to 70 lbs.

Qualifications

  • Must be 18 years or older.
  • Authorized to work in the United States without sponsorship now or in the future.
  • Fluent in English and Spanish.
  • Valid, unrestricted Driver’s License.
  • Able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
  • Willing to work evenings and weekends.

Responsibilities

  • Ensure high levels of customer satisfaction through excellent sales service.
  • Assist customers in person and over the phone by determining needs and presenting products and services.
  • Build productive trust relationships with wholesale and retail customers.
  • Process sales transactions accurately and consistently with policies and procedures.
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
  • Maintain work order files and formulas.
  • Tint and mix products as needed to customer specifications.
  • Stock shelves and set up displays.
  • Assist in deliveries when needed.

Skills

Customer service
Sales
Bilingual English/Spanish
Retail

Education

High School Diploma or GED

Job description

Sherwin-Williams in Carol Stream, IL is seeking a Customer Service Specialist to serve wholesale and retail customers, determine needs, recommend solutions, and help meet store sales goals. This full-time role spans Store #3046 and 20% time at Naperville North Store 3435.

The position starts at $19.75 per hour. Candidates must be 18+, authorized to work in the United States, fluent in English and Spanish, and able to lift up to 70 lbs.

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