Bilingual Customer Service Specialist — Paint Retail

Sherwin-Williams; Brooklyn Park (MN); Presencial; USD 23 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

Paid time off

Parental leave

Retirement benefits

Resumo da oferta

Sherwin-Williams in Brooklyn Park, MN is hiring a Full-time Customer Service Specialist to support wholesale and retail customers, determine needs, and recommend the right solutions. You will resolve concerns and help achieve store sales goals while maintaining product quality and visual standards.

Role covers local store work within a 15-mile radius of Store #703089 at 8471 W Broadway Ave, Brooklyn Park. Fluency in English and Spanish, a valid driver's license, and the ability to lift up to 70

Qualificações

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship.
• Must read, write, comprehend, and communicate in English and Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsabilidades

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and inventory records.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays; keep store tidy.
• Load/unload delivery trucks and assist in deliveries as needed.
• Maintain in-stock and presentable conditions in assigned areas.
• Remain knowledgeable on products and discuss options with customers.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Conhecimentos

Fluent English

Fluent Spanish

Customer service

Driver's license

Teamwork

Formação académica

High School diploma or GED

Ferramentas

Tinting and mixing equipment

Descrição da oferta de emprego

Sherwin-Williams in Brooklyn Park, MN is hiring a Full-time Customer Service Specialist to support wholesale and retail customers, determine needs, and recommend the right solutions. You will resolve concerns and help achieve store sales goals while maintaining product quality and visual standards.

Role covers local store work within a 15-mile radius of Store #703089 at 8471 W Broadway Ave, Brooklyn Park. Fluency in English and Spanish, a valid driver's license, and the ability to lift up to 70