Bilingual Paint Retail Customer Advisor

Sherwin-Williams; New York (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Generous paid time off

Job summary

Sherwin-Williams in Brooklyn, NY is hiring a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend solutions while maintaining product quality and store standards.

You will resolve customer concerns, meet sales goals, and participate in daily tasks such as processing transactions, stocking shelves, and supporting deliveries. English and Spanish communication are essential, with adherence to safety and store policies.

Qualifications

• Must be able to read, write, and communicate in English and Spanish.
• Must be 18 years of age or older.
• Must be legally authorized to work in the United States.
• Must have a valid, unrestricted Driver’s License.
• Ability to lift up to 50 lbs and occasionally 70 lbs.

Responsibilities

• Provide excellent customer service in person and over the phone.
• Help customers select products and answer questions.
• Process sales transactions accurately and per store policy.
• Stock shelves and maintain displays.
• Assist with deliveries and inventory control as needed.
• Adhere to safety and security procedures.

Skills

English fluency

Spanish fluency

Education

High School diploma or GED

Job description

Sherwin-Williams in Brooklyn, NY is hiring a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend solutions while maintaining product quality and store standards.

You will resolve customer concerns, meet sales goals, and participate in daily tasks such as processing transactions, stocking shelves, and supporting deliveries. English and Spanish communication are essential, with adherence to safety and store policies.