Bilingual Customer Service Specialist - Insurance

State Farm; Louisville (KY); Híbrido; USD 28.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off (vacation and personal/s

Commission/bonus

Descripción de la vacante

State Farm agent team in Louisville, KY is seeking a Customer Service Representative to help customers with insurance inquiries, policy changes and billing questions. This full-time role offers salary plus commission/bonus and paid time off, with a preference for bilingual Spanish speakers.

You must be able to obtain Personal Lines Licenses and provide friendly, detail-oriented service to clients in a fast-paced environment.

Formación

• Detail oriented and proactive in problem solving.
• Dedicated to customer service and able to multi-task.
• Able to relate to customers; bilingual Spanish preferred.
• Personal Lines Licenses (must be able to obtain).

Responsabilidades

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claims, and billing clarification.

Conocimientos

Detail oriented

Problem solving

Customer service

Multitasking

Interpersonal skills

Bilingual Spanish

Descripción del empleo

State Farm agent team in Louisville, KY is seeking a Customer Service Representative to help customers with insurance inquiries, policy changes and billing questions. This full-time role offers salary plus commission/bonus and paid time off, with a preference for bilingual Spanish speakers.

You must be able to obtain Personal Lines Licenses and provide friendly, detail-oriented service to clients in a fast-paced environment.