Bilingual Customer Service Specialist — Hybrid Contract

Eight Eleven Group; Tempe (AZ); Hybrid; USD 34,000 - 37,000; Full time

Benefits offered by this job

Hybrid work environment

Weekly pay

Job summary

Calculated Hire in Tempe, AZ is seeking a Bilingual Customer Service Specialist for a 6-month hybrid contract. The role focuses on lead qualification, customer outreach, and sales coordination, with Spanish-speaking support and ongoing process improvements.

The position involves handling referrals, routing to sales consultants, and maintaining detailed pipeline records in CRM across a fast-paced environment.

Qualifications

• Experience in customer service, call center, sales support, or lead management.

Responsibilities

• Handle inbound referrals and outbound outreach to qualify opportunities
• Route leads to sales consultants and maintain pipeline notes
• Support Spanish-speaking customers and coordinate pilot operations
• Manage documentation, agreements, and signatures
• Participate in weekly feedback and process-improvement sessions
• Generate basic referral activity reports

Skills

Bilingual Spanish

Strong communication

Organizational skills

Time management

CRM experience

Job description

Calculated Hire in Tempe, AZ is seeking a Bilingual Customer Service Specialist for a 6-month hybrid contract. The role focuses on lead qualification, customer outreach, and sales coordination, with Spanish-speaking support and ongoing process improvements.

The position involves handling referrals, routing to sales consultants, and maintaining detailed pipeline records in CRM across a fast-paced environment.