Bilingual Customer Service Rep (EN/ES) – On-site Growth

Uline; Racine (WI); Vor Ort; USD 36.000 - 41.000; Vollzeit

Benefits dieser Stelle

Complete health insurance coverage

401(k) with 6% employer match starts d

Paid holidays and generous PTO

Zusammenfassung

Uline in Kenosha, WI is seeking a Bilingual Customer Service Representative to handle orders, answer product and shipping questions, and build relationships with customers via phone, email and chat.

The role is on-site at the Kenosha branch with 24/7 operation and full-time shifts. Earn $26–$30/hour with strong growth potential; bilingual English/Spanish required with training provided to sharpen problem-solving and communication skills.

Qualifikationen

• High school diploma or equivalent; Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but training will be provided.
• Bilingual (English/Spanish) - fluent in both verbal and written forms.

Aufgaben

• Process customer orders via phone, email, and chat.
• Provide product, pricing and shipping information accurately.
• Build and maintain customer relationships; identify solutions.
• Navigate Uline's website and assist with online ordering.

Kenntnisse

Bilingual English/Spanish

Problem-solving

Communication skills

Ausbildung

High School Diploma

Bachelor's degree preferred

Jobbeschreibung

Uline in Kenosha, WI is seeking a Bilingual Customer Service Representative to handle orders, answer product and shipping questions, and build relationships with customers via phone, email and chat.

The role is on-site at the Kenosha branch with 24/7 operation and full-time shifts. Earn $26–$30/hour with strong growth potential; bilingual English/Spanish required with training provided to sharpen problem-solving and communication skills.