Bilingual Customer Service & Sales Specialist (Multi-Location)

Sherwin-Williams; Eugene (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

Sherwin-Williams in Eugene, Oregon is seeking a Customer Service Specialist to assist customers, determine needs, and promote our paint and coating solutions. You will handle in-store and phone inquiries, resolve issues, and contribute to meeting sales goals.

The role requires English and Spanish communication, a high school diploma or equivalent, a valid driver's license, and the ability to lift up to 50 lbs.

Qualifications

• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.

Skills

Customer service

Sales orientation

Bilingual English/Spanish

Education

High School diploma or GED

Job description

Sherwin-Williams in Eugene, Oregon is seeking a Customer Service Specialist to assist customers, determine needs, and promote our paint and coating solutions. You will handle in-store and phone inquiries, resolve issues, and contribute to meeting sales goals.

The role requires English and Spanish communication, a high school diploma or equivalent, a valid driver's license, and the ability to lift up to 50 lbs.