Bilingual Customer Service & Sales Specialist

The Sherwin-Williams Company; Madison (AL); On-site; USD 19,000 - 27,000; Full time

Job summary

The Sherwin-Williams Company in Madison, AL is hiring a Customer Service Specialist to assist customers, process sales, and maintain product displays. The role emphasizes bilingual English/Spanish communication, strong customer service, and meeting sales goals. Lightweight physical duties include stocking shelves and occasional deliveries.

Hours may include evenings and weekends. Starting pay is $16.50 per hour, with a focus on accuracy, courtesy, and product knowledge to drive customer

Qualifications

• Must be 18 years or older.
• Authorized to work in the United States without sponsorship.
• Must read, write, comprehend, and communicate in English.
• Must read, write, comprehend, and communicate in Spanish.
• Valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be available to work evenings and weekends.
• Internal Sherwin-Williams employees must have a meeting performance rating and HR Cloud trainings.

Responsibilities

• Assist customers in person and over the phone with product needs and recommendations.
• Process sales transactions accurately and per policies.
• Maintain storefront displays and stock shelves with presentable products.
• Tint and mix products to customer specifications when needed.
• Support deliveries and unloads as required by the store.
• Stay knowledgeable about Sherwin-Williams products and options.
• Meet and help achieve monthly, quarterly, and yearly sales goals.
• Ensure high levels of customer satisfaction through sales service and courtesy.

Skills

Customer service

Bilingual English/Spanish

Sales skills

Cash handling

Education

High School diploma or GED

Job description

The Sherwin-Williams Company in Madison, AL is hiring a Customer Service Specialist to assist customers, process sales, and maintain product displays. The role emphasizes bilingual English/Spanish communication, strong customer service, and meeting sales goals. Lightweight physical duties include stocking shelves and occasional deliveries.

Hours may include evenings and weekends. Starting pay is $16.50 per hour, with a focus on accuracy, courtesy, and product knowledge to drive customer