Bilingual Customer Service Specialist - In-Store Madison

The Sherwin-Williams Company; Madison (WI); On-site; USD 22,000 - 31,000; Full time

Job summary

The Sherwin-Williams Company is hiring a Customer Service Specialist to serve customers at stores within a 15 mile radius of Store #3504 in Madison, WI. This Full-Time position offers starting pay of $19.30 per hour, with compensation based on relevant experience.

Responsibilities include delivering excellent customer service, assisting customers in person and by phone, processing sales transactions, and maintaining stock and displays. Prior paint/sales experience is a plus.

Qualifications

• Must be at least 18 years old and legally authorized to work in the United States.
• Able to read, write, understand English; must also be able to communicate in Spanish.
• Valid, unrestricted driver's license required.
• Able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work evenings and weekends; adhere to store policies.

Responsibilities

• Deliver excellent customer service to wholesale and retail customers.
• Assist in person and over the phone by identifying needs and recommending products.
• Process sales transactions accurately and in line with policies.
• Maintain in-stock products and presentable displays; stock shelves as needed.
• Tint and mix products per customer specifications; assist with deliveries when required.

Skills

Customer service

Sales

Bilingual English/Spanish

Cash handling

Retail/Delivery coordination

Education

High School diploma or GED

Tools

Tinting and mixing equipment

Cash register / POS system

Job description

The Sherwin-Williams Company is hiring a Customer Service Specialist to serve customers at stores within a 15 mile radius of Store #3504 in Madison, WI. This Full-Time position offers starting pay of $19.30 per hour, with compensation based on relevant experience.

Responsibilities include delivering excellent customer service, assisting customers in person and by phone, processing sales transactions, and maintaining stock and displays. Prior paint/sales experience is a plus.