Bilingual Customer Service Sales Agent-E/S

ADP, Inc.; San Diego (CA); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Sales commission

Monthly bonus

Dental insurance

Health insurance

401K matching

Paid holidays

Résumé du poste

ADP, Inc. in San Diego is seeking a Bilingual Customer Service Sales Agent-E/S to support inbound calls and client needs.

The role emphasizes outstanding customer service, bilingual English/Spanish, and active participation in a sales-oriented team. You’ll interact with customers, use Microsoft Office tools, manage multiple tasks, and collaborate with colleagues while supporting a 24-hour call center environment.

Qualifications

• Bilingual English/Spanish required or strongly preferred.
• High school diploma or GED required.
• Strong communication and phone etiquette essential.
• Willingness to work weekends/holidays in a 24-hour call center.
• Experience in customer service or sales a plus.

Responsabilités

• Interact with customers via phone with excellent communication.
• Provide outstanding customer service and assist with sales.
• Handle multiple tasks and navigate various tools/webpages.
• Collaborate with team while working independently as needed.
• Be available for weekends and statutory holidays; overtime paid.

Connaissances

Bilingual English/Spanish

Communication skills

Phone etiquette

Multitasking

Team player

Self-motivated

Formation

High school diploma or GED

Outils

Microsoft Office

Description du poste

Bilingual Customer Service Sales Agent-E/S

30+ days ago Requisition ID: 1005

We are a small business with a family atmosphere that encourages careergrowth and internal promotion. We value our employees; we regularly caterlunch with free food and snacks; and we like to throw holiday parties.

We are actively looking for someone to join our customer service salesteam – inbound calls. The ideal candidate should be fluid in both English andSpanish to provide outstanding customer service to our clients.

If you have an outgoing personality, have good phone etiquette, areself-motivated and responsible as well as a desire to perform, keep reading asthis job might be right for you!

• As you’ll be interacting directly with customers over thephone, we are looking for someone with great communication skills.
• We want someone who’s committed to providing exceptionalcustomer services; someone who takes pride in the level of caring provided tocustomers.
• Workingfrom our San Diego office, you’ll have your own designated work station, whereyou should be comfortable using the fullMicrosoft Office suite.
• Wewant someone who will care about the details and be organized as you’ll beworking with a variety of tools and webpages while answering phone calls andproviding customer service.
• As you’ll jump from one task to another, you should be ateasy multi-tasking while getting the job done
• As part of a team where we value collaboration, we want you to be seen as a team player who can also work independently when dealing with customer requests.
• As we're a 24 hours call center, we need this person to be available to work weekends and during statutory holidays, note that over time will be paid accordingly.
• You either have a high school diploma or GED.

We value everybody's contribution and offer a great sales commission as well as a monthly bonus. Our benefits include dental and health insurance, 401K matching and paid holidays.

• great sales commission as well as a monthly bonus.
• Our benefits include dental and health insurance, 401K matching and paid holidays.