Bilingual Inbound Sales & Service Agent (English/Spanish)

ADP, Inc.; San Diego (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Sales commission

Monthly bonus

Dental insurance

Health insurance

401K matching

Paid holidays

Job summary

ADP, Inc. in San Diego is seeking a Bilingual Customer Service Sales Agent-E/S to support inbound calls and client needs.

The role emphasizes outstanding customer service, bilingual English/Spanish, and active participation in a sales-oriented team. You’ll interact with customers, use Microsoft Office tools, manage multiple tasks, and collaborate with colleagues while supporting a 24-hour call center environment.

Qualifications

• Bilingual English/Spanish required or strongly preferred.
• High school diploma or GED required.
• Strong communication and phone etiquette essential.
• Willingness to work weekends/holidays in a 24-hour call center.
• Experience in customer service or sales a plus.

Responsibilities

• Interact with customers via phone with excellent communication.
• Provide outstanding customer service and assist with sales.
• Handle multiple tasks and navigate various tools/webpages.
• Collaborate with team while working independently as needed.
• Be available for weekends and statutory holidays; overtime paid.

Skills

Bilingual English/Spanish

Communication skills

Phone etiquette

Multitasking

Team player

Self-motivated

Education

High school diploma or GED

Tools

Microsoft Office

Job description

ADP, Inc. in San Diego is seeking a Bilingual Customer Service Sales Agent-E/S to support inbound calls and client needs.

The role emphasizes outstanding customer service, bilingual English/Spanish, and active participation in a sales-oriented team. You’ll interact with customers, use Microsoft Office tools, manage multiple tasks, and collaborate with colleagues while supporting a 24-hour call center environment.