Bilingual Customer Service Representative - Remote/Onsite

Saludos Hispanos; Town of Florida (NY); Hybrid; USD 25,628 - 36,501; Full time

Benefits offered by this job

Medical coverage for employees and family

Dental and vision insurance

401(k) with company match

Tuition reimbursement

Job summary

A financial services company in Florida is seeking a Bilingual Customer Service Representative. This full-time position involves handling inbound customer calls and ensuring exceptional service. Successful candidates will have customer service experience and be fully fluent in both English and Spanish. The role offers competitive pay starting at $20.50/hour with additional benefits including comprehensive healthcare coverage. Remote work options are available, with some in-person training required.

Qualifications

• 6+ months customer service experience of any kind or military equivalent experience.
• Be 18 years old or older.
• Must live within a 2.5 hour commute of Altamonte Springs.

Responsibilities

• Handle inbound calls from cardholders.
• Maintain up-to-date computerized customer information.
• Build relationships with clients and customers.

Skills

Problem-solving skills

Analytical skills

Communication skills

Fluent in English and Spanish

Tools

Microsoft Outlook

Job description

A financial services company in Florida is seeking a Bilingual Customer Service Representative. This full-time position involves handling inbound customer calls and ensuring exceptional service. Successful candidates will have customer service experience and be fully fluent in both English and Spanish. The role offers competitive pay starting at $20.50/hour with additional benefits including comprehensive healthcare coverage. Remote work options are available, with some in-person training required.