Bilingual Customer Service Representative -100% Remote (All Equipment Provided)

Ansafone; Texas; Remote; USD 19,000 - 22,000; Full time

Benefits offered by this job

Paid Training

All Equipment Provided

PTO

Medical, Vision and Dental

401K matching

Employee Assistance Program

Short- and long-term disability

Life Insurance

Job summary

Ansafone is hiring a Bilingual Customer Service Representative for a 100% remote role (all equipment provided). The position serves customers in a high-volume, work-from-home setting across multiple states, requiring English/Spanish fluency and solid typing speeds.

You will handle inbound/outbound calls, resolve issues, and maintain professionalism while meeting performance standards. Training is provided; equipment is supplied by the company.

Qualifications

• Bilingual in English and Spanish required.
• Proficient typing (25–30 wpm) and basic computer skills.
• Proven punctuality, strong attendance and work ethic.
• Able to multi-task in a fast-paced, high-call-volume environment.

Responsibilities

• Handle inbound or outbound calls and assist callers.
• Provide solutions and ensure customer satisfaction.
• Work from home with reliable internet and equipment.

Skills

Bilingual in English & Spanish

Typing 25–30 wpm

Multi-tasking

Punctuality & attendance

Integrity & honesty

Tools

Windows-based computer

Job description

Bilingual Customer Service Representative -100% Remote (All Equipment Provided)

Job Category: Operations

Requisition Number: BILIN001590

• Posted : July 22, 2026
• Full-Time

Locations

Showing 1 location

Texas, USA

Description

Currently hiring in the following States: Indiana, North Carolina, Nevada, Tennessee, and Texas

We want YOU to see YOUR future with us!

Then YOU are the RIGHT FIT FOR US!

With over 50 years in the business, we strive to promote from within and create a positive impact for our team members and the many customers we serve!

Ansafone has been named one of the Top 100 Companies for Remote Jobs list by Flex Jobs

Don’t just take our word for it, here are a few examples of what our team members are saying about us:

“Awesome Leadership and Teamwork”

“It’s awesome being part of this amazing team”

We are currently accepting applications and seeking self-motivated, professional, upbeat, friendly individuals to join our high call volume environment. We have opportunities for you to work from home.

Does this sound like you?

• Are you bilingual in English and Spanish?
• Do you enjoy taking inbound or making outbound calls?
• Do you enjoy helping others and finding solutions?
• Are you passionate about learning new things?
• You thrive working within a diverse team in an inclusive culture?
• Do you enjoy staying busy working at a fast pace?

We are looking for Candidates with the following attributes, skills, and qualifications:

• Bilingual in English and Spanish.
• Computer skills in a windows-based environment.
• Able to type at a minimum 25-30 words per minute
• Able to demonstrate integrity, honesty, and a strong work ethic
• Punctual, with great attendance.
• Ability to multi-task while maintaining efficiency and composure.
• Must be able to pass a post offer/pre-employment background check.

Work from home requirements

• High-speed fiber or cable internet that meets our requirements of at least 10 Mbps Upload and 10 Mbps Download (Satellite or 5G Internet is NOT supported)
• WIFI connections ONLY
  
• Currently hiring in the following States: Indiana, North Carolina, Nevada, Tennessee, and Texas

Shift availability Needed

• Hours of availability between 8:00am - 12:00am ET

Our Benefits & Pay

• Paid Training
• WE PROVIDE ALL EQUIPMENT
• Family Oriented Team
• PTO
• Medical, Vision and Dental
• Company matching 401K plan
• Employee Assistance Program
• Short- and long-term disability
• Life Insurance options
• Starting pay $14.50

Please note that Ansafone Contacts Centers, LLC (“Ansafone”) is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or protected veteran status.

No Unauthorized Referrals from Recruiters & Vendors

Please note that Ansafone Contacts Centers, LLC (“Ansafone”) and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to Ansafone will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before any resume or offer is received.

Accommodation Request for the Application Process

Ansafone Contact Centers is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation to participate in the application, interview, or selection process due to a disability, please let us know so we can discuss your needs and provide appropriate assistance.

To request an accommodation, please contact our Human Resources team at [e-mail] as early as possible before your scheduled interview or assessment. All accommodation requests will be handled confidentially and in accordance with applicable laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.