Bilingual Customer Service Representative

Addison Group; Pennsylvania; On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Addison Group is seeking a Bilingual Customer Service Representative in Allentown, PA to serve as the primary contact for patients and help schedule appointments. The role requires English/Spanish bilingualism and strong customer service skills.

Schedule is Monday–Friday, 8:00 AM–4:30 PM, with pay ranging from $17.00 to $19.00 per hour. The position offers benefits including medical, dental, vision, and a 401(k), and is with a growing healthcare organization.

Qualifications

• Bilingual (English/Spanish) required.
• Strong communication and customer service skills.

Responsibilities

• Answer inbound and place outbound calls to patients.
• Schedule and confirm patient appointments.

Skills

Bilingual English/Spanish

Communication

Customer service

Job description

Job Title: Bilingual Customer Service Representative

Location: Allentown, PA

Industry: Healthcare

Pay: $17.00 - $19.00 / Per hour

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Our client is a growing healthcare organization expanding its patient customer service team.

Job Description:

The Bilingual Customer Service Representative will be the primary point of contact for patients assisting with scheduling appointments.

Key Responsibilities:

• Answer inbound and place outbound calls to patients
• Schedule and confirm patient appointments

Qualifications:

• Bilingual (English/Spanish) required
• Strong communication and customer service skills

Additional Details:

• Schedule: Monday–Friday, 8:00 AM–4:30 PM

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.

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