Bilingual Customer Service Representative

Coworx Staffing Services LLC; McDonough (GA); On-site; USD 45,000 - 68,000; Full time

Benefits offered by this job

Health, Dental, and Vision coverage

Disability and Life Insurance

Critical Illness with Cancer Benefits

Behavioral Health

Accidental Insurance

And more!

Job summary

CoWorx Staffing Services LLC is hiring a Bilingual Onsite Supervisor in McDonough, GA to oversee daily workforce operations at our client site. You will supervise shifts, coordinate onboarding, and ensure attendance, productivity and quality meet expectations.

The role requires leadership, strong communication, problem-solving, and the ability to manage multiple tasks in a fast-paced environment. A hands-on supervisor mindset and proficiency with Microsoft Office are essential for success.

Qualifications

• Strong leadership and team-management skills.
• Excellent communication and interpersonal abilities.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Proficient with Microsoft Office (Outlook, Excel, Word) and basic computer applications.
• Strong organizational and problem-solving capabilities.

Responsibilities

• Supervise and support onsite employees during assigned shifts.
• Maintain effective communication with employees, clients and management.
• Coordinate onboarding, orientation and training of staff.
• Monitor attendance, punctuality and employee performance.
• Address employee concerns and workplace issues promptly and professionally.
• Ensure compliance with company policies, safety procedures and client requirements.
• Conduct site inspections and monitor work quality.
• Prepare and submit staffing, attendance, productivity, and incident reports.
• Collaborate with client representatives to ensure operational excellence and customer satisfaction.
• Assist with scheduling, workforce planning and shift coverage as needed.
• Support recruiting efforts and employee retention initiatives.

Skills

Leadership

Bilingual

Communication

Multitasking

MS Office

Tools

Microsoft Office

Job description

Job Description

CoWorx is seeking Bilingual Customer Service Representatives in the McDonough, GA area!

We are seeking a motivated and dependable Bilingual Onsite Supervisor to oversee daily workforce operations at our client site.

The ideal candidate will possess strong leadership, communication, and problem-solving skills.

This role serves as the primary liaison between employees, clients, and management to ensure staffing needs, productivity goals, and quality standards are consistently met.

Responsibilities

• Supervise and support onsite employees during assigned shifts.


• Maintain effective communication.


• Coordinate employee onboarding, orientation, and training.


• Monitor attendance, punctuality, and employee performance.


• Address employee concerns, questions, and workplace issues in a timely and professional manner.


• Ensure compliance with company policies, safety procedures, and client requirements.


• Conduct regular site inspections and monitor work quality.


• Prepare and submit reports related to staffing, attendance, productivity, and incidents.


• Collaborate with client representatives to ensure operational excellence and customer satisfaction.


• Assist with scheduling, workforce planning, and shift coverage as needed.


• Support recruiting efforts and employee retention initiatives.

Desired Background/Skills

• Strong leadership and team-management skills.


• Excellent communication and interpersonal abilities.


• Ability to handle multiple tasks and work in a fast-paced environment.


• Proficient with Microsoft Office (Outlook, Excel, Word) and basic computer applications.


• Strong organizational and problem-solve…
  

Other Information

While with CoWorx you are eligible for:

• Health, Dental, and Vision coverage


• Disability and Life Insurance


• Critical Illness with Cancer Benefits


• Behavioral Health


• Accidental Insurance


• And more!

CoWorx is an equal opportunity employer dedicated to fostering a diverse and inclusive team. We believe that a varied workforce enhances our business outcomes and contributes to a brighter future for our internal teams, Field Talent, customers, and communities. We are committed to considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or veteran status, and we do not discriminate based on disability. If you are a person with a disability and require assistance during the recruitment process, please reach out to us.

Location: McDonough, Georgia