Bilingual Customer Service Representative

Insight Global; Deerfield Beach (FL); On-site; USD 29,000 - 32,000; Full time

Job summary

Insight Global is seeking a CSR in Deerfield Beach, FL. The role supports a multi-regional cement and aggregate producer, delivering administrative and customer service functions with a focus on accuracy and timely responses.

Qualified candidates will have 2-3 years of administrative experience, an Associates or Bachelor’s degree preferred, and proficiency in Microsoft Office, Excel, Word, and PowerPoint, with familiarity in Oracle or SAP. Fluency in English and Spanish is required.

Qualifications

• Fluent in English and Spanish and able to work in a multi-regional environment.
• 2-3 years administrative experience and an Associates or Bachelor’s Degree preferred.
• Strong customer service or accounting-related experience, preferably in a sales environment.
• Analytical and communication skills to deliver results.
• Good listener with ability to solve problems with minimal supervision.

Skills

Bilingual English/Spanish

Administrative experience

Analytical and communication skills

Active listener

Team collaboration

Time management

Prioritize work

Flexible / coachable

Ready-mix knowledge

Education

Associates or Bachelor's degree preferred

Tools

Microsoft Office

Excel

Word

PowerPoint

Oracle

SAP

Job description

Job Description

PR $21-23

Insight Global is seekingan CSR for its client who is a multi-regional producer of cement, aggregate, ready-mix concrete and fly ash processing located in the eastern United States. This role will be located in Deerfield Beach, Florida.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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Skills and Requirements

• Fluent in English and Spanish
• 2-3 years administrative experience and Associates Degree/Bachelor’s Degree preferred
• Strong Customer Service or accounting related experience preferably in a Sales environment
• Analytical and communication skills to deliver best results
• Strong computer skills (Microsoft Office, Excel, Word, PowerPoint, Oracle or SAP)
• A good listener, ability to solve problems with minimal supervision
• High energy and proactive when a customer needs assistance, often delivering more than what was required
• Strong team concept skills required
• Ability to work well under pressure and meet deadlines; strong time management and strong organizational skills required
• Ability to prioritize work projects
• Flexible, interested in trying new techniques; coachable - Call Center Background
• Ready-mix knowledge