Bilingual Customer Service Rep - Fast-Track Growth

CCF Family of Brands; Austin (TX); Sur place; USD 32 000 - 40 000; Plein temps

Avantages offerts par ce poste

Paid on-the-job training

Educational reimbursement

Educational reimbursement program

Medical insurance options

Résumé du poste

CCF Family of Brands in Austin, TX is seeking a bilingual Customer Service Representative (CSR) to help customers access short-term financial solutions and provide exceptional in-store service. You will be trained on the job and play a key role in delivering a high‑quality customer experience.

Responsibilities include processing transactions, building customer relationships, and supporting local events. This is a full-time, in-person role with opportunities for growth within a fast-growing,

Qualifications

• Bilingual (English/Spanish) required.
• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Background check required.

Responsabilités

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services that fit their lifestyle.
• Enter and maintain customer information with precision and integrity into a POS system.
• Build new business by completing daily call campaigns.
• Assist in customer account management and collections by accepting payments and managing customer appointments.
• Maintain a full-time in-store presence, including weekends, and participate in in-store and community events.

Connaissances

Verbal & written communication

Data entry accuracy

POS system proficiency

Formation

High school diploma or equivalent

Outils

POS system

Microsoft Office

Description du poste

CCF Family of Brands in Austin, TX is seeking a bilingual Customer Service Representative (CSR) to help customers access short-term financial solutions and provide exceptional in-store service. You will be trained on the job and play a key role in delivering a high‑quality customer experience.

Responsibilities include processing transactions, building customer relationships, and supporting local events. This is a full-time, in-person role with opportunities for growth within a fast-growing,