Bilingual Customer Service Rep — $26–$30/hr, On-Site Growth

Uline; Waukegan (IL); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Complete health insurance coverage

401(k) with 6% employer match

Paid holidays and generous PTO

Tuition Assistance Program

Job summary

Uline is seeking a bilingual Customer Service Representative at the Kenosha, WI branch. You will dig into order details and deliver legendary service to customers, handling orders, inquiries, and guiding them through online ordering.

The role requires strong problem-solving and communication skills with fluency in English and Spanish. On-site shifts are available, with comprehensive training and opportunities for growth within a stable company.

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.

Responsibilities

• Process customer orders and handle account inquiries using company technology.
• Be a product and solutions expert to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers via phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Bilingual (English/Spanish)

Customer service

Communication skills

Problem solving

Phone/email/chat support

Education

High school diploma

Bachelor's degree preferred

Job description

Uline is seeking a bilingual Customer Service Representative at the Kenosha, WI branch. You will dig into order details and deliver legendary service to customers, handling orders, inquiries, and guiding them through online ordering.

The role requires strong problem-solving and communication skills with fluency in English and Spanish. On-site shifts are available, with comprehensive training and opportunities for growth within a stable company.