Bilingual Collector & Customer Service Specialist (Legal)

Patenaude & Felix A Professional Corporation; San Diego (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan with company match

Job summary

Patenaude & Felix, APC in San Diego, CA seeks a full-time Collector Customer Service Representative to join our firm. The role offers base pay plus commissions and a benefits package including health, dental, vision, and a 401(k) plan with company match.

Responsibilities include collecting and negotiating with consumers by phone, setting up payment arrangements, and identifying accounts requiring legal processing. Spanish-speaking ability is preferred.

Qualifications

• No experience required; training provided.
• Customer service experience preferred.
• Strong communication skills.
• Must be 18 years or older.
• Spanish bilingual is a plus.
• Ability to pass background and drug test.

Responsibilities

• Collect, negotiate, and recommend solutions to consumers via phone.
• Set up payment or settlement arrangements in the database.
• Identify accounts that require legal processing.
• Assisting Spanish-speaking customers; bilingual proficiency in Spanish is preferred.

Skills

Excellent communication

Customer service

Bilingual in Spanish

Job description

Patenaude & Felix, APC in San Diego, CA seeks a full-time Collector Customer Service Representative to join our firm. The role offers base pay plus commissions and a benefits package including health, dental, vision, and a 401(k) plan with company match.

Responsibilities include collecting and negotiating with consumers by phone, setting up payment arrangements, and identifying accounts requiring legal processing. Spanish-speaking ability is preferred.