Bilingual Customer Service Rep - Auto Collision Front Desk

Kaizen Collision Center; Mesa (AZ); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off & Holidays

Job summary

Kaizen Collision Center in Mesa, AZ is seeking a friendly and organized Customer Service Representative to manage a fast-paced front office and deliver excellent customer service.

You will greet customers, answer phones, schedule appointments, handle vehicle check-ins, assist with insurance questions, and maintain daily records. Bilingual English/Spanish is a plus, and a valid driver's license is required.

Qualifications

• Excellent communication and customer service skills.
• Strong organization and multitasking abilities.
• Comfortable using computers.
• Automotive or collision repair experience preferred.

Responsibilities

• Greet customers, answer phones, and schedule appointments
• Manage vehicle check-ins and customer updates
• Assist with insurance questions and payments
• Maintain records and support daily office operations

Skills

Communication

Customer service

Organization

Multitasking

Computer literacy

Bilingual English/Spanish

Job description

Kaizen Collision Center in Mesa, AZ is seeking a friendly and organized Customer Service Representative to manage a fast-paced front office and deliver excellent customer service.

You will greet customers, answer phones, schedule appointments, handle vehicle check-ins, assist with insurance questions, and maintain daily records. Bilingual English/Spanish is a plus, and a valid driver's license is required.