Bilingual Customer Service Pro (Spanish) — Hybrid, Houston

Adecco US, Inc.; Houston (TX); Hybrid; USD 30.000 - 43.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental coverage

Vision coverage

401K plan

Zusammenfassung

Adecco US, Inc. is hiring a Bilingual Customer Service Rep in Houston, TX. This onsite role offers a hybrid schedule with a pay rate of $26.75 per hour, working Monday through Friday, 8 AM to 5 PM.

No relocation required; training and onboarding support are provided. The ideal candidate will be fluent in Spanish, have 4–6 years in customer service, excellent communication skills, and the ability to multi-task in a fast-paced contact center environment.

Qualifikationen

• Experience in any Customer service field
• Ability to multi-task and work in a fast-paced, call center environment.
• Proficiency working on a computer.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Communicating with customers through various channels (inbound, outbound, email & chat).
• Acknowledging and resolving customer inquiries.
• Strong interpersonal skills.
• Strong verbal communicator.

Aufgaben

• Process orders, prepare correspondence, and fulfill customer needs to ensure satisfaction.
• Work under direct supervision using pre-established guidelines.
• Communicate with customers through multiple channels (phone, email, chat) in both Spanish and English.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.

Kenntnisse

Customer service experience

Multitasking

Computer proficiency

Empathetic attitude

Omnichannel communication

Issue resolution

Interpersonal skills

Verbal communication

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Adecco US, Inc. is hiring a Bilingual Customer Service Rep in Houston, TX. This onsite role offers a hybrid schedule with a pay rate of $26.75 per hour, working Monday through Friday, 8 AM to 5 PM.

No relocation required; training and onboarding support are provided. The ideal candidate will be fluent in Spanish, have 4–6 years in customer service, excellent communication skills, and the ability to multi-task in a fast-paced contact center environment.