Bilingual Call Center Specialist (English/Spanish) — Hybrid

Adecco; San Juan (PR); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Adecco is assisting a leading company in recruiting for a Call Center Representative in San Juan, Puerto Rico. This Temp-to-Hire opportunity offering $13.50 per hour, with a hybrid work model available after completion of training.

Responsibilities include providing professional customer service in a fast-paced call center, assisting customers by phone and through other channels, and documenting interactions in company systems. Training will be onsite initially.

Qualifications

• 1+ year of customer service experience in a fast-paced environment.

Responsibilities

• Provide professional and efficient customer service in a fast-paced call center environment.
• Assist customers by phone and through other communication channels as required.
• Accurately document customer interactions and information using company systems.
• Follow established procedures and meet customer service and performance expectations.
• Maintain flexibility to work weekends, holidays, and overtime based on business needs.

Skills

Customer service

Communication

Computer skills

Tools

Microsoft Word/Excel

Google Docs/Sheets

Job description

Adecco is assisting a leading company in recruiting for a Call Center Representative in San Juan, Puerto Rico. This Temp-to-Hire opportunity offering $13.50 per hour, with a hybrid work model available after completion of training.

Responsibilities include providing professional customer service in a fast-paced call center, assisting customers by phone and through other channels, and documenting interactions in company systems. Training will be onsite initially.