Bilingual Customer Service Pro — Spanish

The Sherwin-Williams Company; Savoy (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Parental leave

Vacation

Job summary

The Sherwin-Williams Company is hiring a Customer Service Specialist for Store #721905 in Savoy, IL. This full-time role focuses on assisting wholesale and retail customers, answering questions about products, and recommending solutions to ensure customer satisfaction.

You will handle sales transactions, maintain product displays, and stay informed about product features while helping achieve monthly and yearly sales goals. English and Spanish communication are required.

Qualifications

• Must be able to read, write, comprehend, and communicate in English
• Must be able to read, write, comprehend, and communicate in Spanish

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Bilingual

Sales support

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is hiring a Customer Service Specialist for Store #721905 in Savoy, IL. This full-time role focuses on assisting wholesale and retail customers, answering questions about products, and recommending solutions to ensure customer satisfaction.

You will handle sales transactions, maintain product displays, and stay informed about product features while helping achieve monthly and yearly sales goals. English and Spanish communication are required.