Bilingual Customer Service & Parts Associate

Automatic Data Processing, Inc.; Town of Elma (NY); In loco; USD 28.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

401(k) matching

Health insurance

Vision insurance

HSA matching

Life insurance

Paid time off

Short term & Long term disability

Descrizione del lavoro

Wilbert's is seeking a Customer Service Representative (I) in Elma, NY. The role involves greeting customers, answering phones, processing payments at the POS, and guiding customers to the correct parts while enforcing company rules.

This full-time position emphasizes safety, helpful service, and accurate transactions. The ideal candidate provides excellent customer service, understands basic safety policies, and may use bilingual skills to assist diverse customers.

Competenze

• Requires ability to read and interpret basic documents and safety rules.
• High school diploma or GED; automotive industry experience helpful.
• Strong customer service and cash handling skills; bilingual a plus.

Mansioni

• Welcome customers and assist with entry and admissions into the yard.
• Answer phones and provide information about Wilbert’s policies.
• Identify parts and input purchases into the POS; process payments.
• Promote products and maintain a clean, safe workstation.
• Observe safety policies and assist with parking lot and yard areas.

Conoscenze

Customer service

Cash handling

Bilingual (English/Spanish)

Formazione

High school diploma or GED

Strumenti

POS workstation

Descrizione del lavoro

Wilbert's is seeking a Customer Service Representative (I) in Elma, NY. The role involves greeting customers, answering phones, processing payments at the POS, and guiding customers to the correct parts while enforcing company rules.

This full-time position emphasizes safety, helpful service, and accurate transactions. The ideal candidate provides excellent customer service, understands basic safety policies, and may use bilingual skills to assist diverse customers.