Bilingual Customer Service Associate - Auto Parts Yard

Wilbert's, INC; New York (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Vision insurance

HSA matching

Life insurance

Paid time off

Short term & Long term disability

Job summary

Wilbert’s is seeking a Customer Service Representative(I) in Bath, NY. The role requires greeting customers, guiding them through the yard, and assisting with parts lookup and checkout.

Responsibilities include answering calls, explaining policies, processing payments, and promoting Wilbert’s services. A high school diploma or GED is expected, with customer service experience preferred and bilingual ability a plus.

Qualifications

• High school diploma or GED or equivalent.
• Experience in customer service preferred.
• Bilingual ability is a plus.

Responsibilities

• Greet customers and assist with admissions and part identification.
• Answer phones and provide Wilbert’s information to customers.
• Process payments and handle cash, store credit, and cards.
• Use software to assist customers and locate parts.
• Enforce Wilbert’s rules and maintain safety and cleanliness.
• Assist with general labor as needed.

Skills

Customer service

Cash handling

Bilingual

Education

High school diploma or GED

Job description

Wilbert’s is seeking a Customer Service Representative(I) in Bath, NY. The role requires greeting customers, guiding them through the yard, and assisting with parts lookup and checkout.

Responsibilities include answering calls, explaining policies, processing payments, and promoting Wilbert’s services. A high school diploma or GED is expected, with customer service experience preferred and bilingual ability a plus.