Bilingual Customer Service & Parts Advisor

Automatic Data Processing, Inc.; Town of Bath (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Wilbert's U-Pull It in Bath, NY is seeking a Customer Service Representative (I), with bilingual ability as a plus, for a full-time, on-site Retail role. You will greet customers, explain policies, assist with part identification, process payments, and uphold safety standards.

Responsibilities include answering inquiries, directing customers to parts, using the POS system, and promoting Wilbert's family of businesses. Prioritize exceptional service and a professional attitude.

Qualifications

• Provide customer service in person and over the phone.
• Handle cash, store credit and credit card transactions.
• Use software to assist customers with part inquiries and purchases.
• Follow all safety policies and procedures.

Responsibilities

• Welcome and greet customers and help them gain admission into the yard.
• Answer phones and provide information about Wilbert's to customers.
• Direct customers to identify parts and locate items in inventory.
• Input merchandise into the POS workstation and process payments.
• Enforce Wilbert's U-Pull It rules and policies.
• Maintain a clean, safe workstation and yard area.
• Promote Wilbert's family of businesses during interactions.
• Perform general laborer duties as assigned.

Skills

Customer service

Cashier

Cash handling

POS system

Tools

POS workstation

Job description

Wilbert's U-Pull It in Bath, NY is seeking a Customer Service Representative (I), with bilingual ability as a plus, for a full-time, on-site Retail role. You will greet customers, explain policies, assist with part identification, process payments, and uphold safety standards.

Responsibilities include answering inquiries, directing customers to parts, using the POS system, and promoting Wilbert's family of businesses. Prioritize exceptional service and a professional attitude.