Bilingual Customer Service & Paint Sales Specialist

The Sherwin-Williams Company; Brighton (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to support Store #1224 in Brighton, MI. You will assist customers in person and by phone, determine needs, and recommend products to meet sales goals.

Responsibilities include processing transactions, stocking and presenting products, and maintaining product knowledge. Candidate must be bilingual in English and Spanish, have a valid driver's license, and be able to lift up to 50–70 lbs as needed.

Qualifications

• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work evenings and weekends.
• Internal Sherwin-Williams employees must have a meets expectations rating.

Responsibilities

• Provide excellent sales service to customers to meet monthly, quarterly, and yearly goals.
• Assist customers in person and by phone, determine needs, and present products and services.
• Build trust with wholesale and retail customers and maintain product knowledge.
• Process sales transactions accurately and in line with policies.

Skills

Bilingual English/Spanish

Customer service

Sales

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to support Store #1224 in Brighton, MI. You will assist customers in person and by phone, determine needs, and recommend products to meet sales goals.

Responsibilities include processing transactions, stocking and presenting products, and maintaining product knowledge. Candidate must be bilingual in English and Spanish, have a valid driver's license, and be able to lift up to 50–70 lbs as needed.