Bilingual Paint & Customer Service Associate

The Sherwin-Williams Company; West Bloomfield Charter Township (MI); On-site; USD 16,531 - 22,041; Full time

Job summary

The Sherwin-Williams Company is seeking a Store Associate in West Bloomfield, MI to support retail customers and achieve sales goals. You will help customers determine needs, present suitable products, and process transactions with accuracy, while maintaining store standards and product knowledge.

The role requires fluent English and Spanish, a valid driver’s license, and the ability to lift up to 50 lbs. Typical duties include stocking, merchandising, and assisting with deliveries as needed.

Qualifications

• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be at least eighteen (18) years old.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Bilingual English/Spanish

Cash handling

Merchandising

Education

High School diploma or GED

Tools

Tinting equipment

Job description

The Sherwin-Williams Company is seeking a Store Associate in West Bloomfield, MI to support retail customers and achieve sales goals. You will help customers determine needs, present suitable products, and process transactions with accuracy, while maintaining store standards and product knowledge.

The role requires fluent English and Spanish, a valid driver’s license, and the ability to lift up to 50 lbs. Typical duties include stocking, merchandising, and assisting with deliveries as needed.