Bilingual Customer Service & Paint Sales Pro

The Sherwin-Williams Company; Hackensack (NJ); On-site; USD 21,000 - 28,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend the right product solutions at Store #703462 in Hackensack, NJ.

You will welcome and assist customers in person and by phone, process transactions, stock shelves, and help with deliveries as needed while maintaining product knowledge and store standards. Bilingual English/Spanish abilities are valued, and weekend/evening shifts may be required.

Qualifications

• Must be able to read, write, comprehend and communicate in English.
• Bilingual English/Spanish abilities are preferred.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting products
• Build productive relationships with wholesale and retail customers
• Process sales transactions accurately and in line with policies
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain in-stock and presentable condition in assigned areas
• Remain knowledgeable on products offered and discuss options

Skills

Fluent English

Spanish language

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend the right product solutions at Store #703462 in Hackensack, NJ.

You will welcome and assist customers in person and by phone, process transactions, stock shelves, and help with deliveries as needed while maintaining product knowledge and store standards. Bilingual English/Spanish abilities are valued, and weekend/evening shifts may be required.