Bilingual Customer Service & Insurance Solutions Specialist

State Farm Agent; Chino Hills (CA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

3% Simple IRA

QSEHRA allowance of $400 per month.

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Kristi Kim - State Farm Agent in California is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, and support policy changes. You will collaborate with a multilingual team to assist customers and grow the agency.

This role emphasizes detail orientation, strong communication, and a willingness to grow with the agency. The office values teamwork, community engagement, and a friendly, helpful customer experience.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Previous customer service experience

Job description

Kristi Kim - State Farm Agent in California is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, and support policy changes. You will collaborate with a multilingual team to assist customers and grow the agency.

This role emphasizes detail orientation, strong communication, and a willingness to grow with the agency. The office values teamwork, community engagement, and a friendly, helpful customer experience.