Insurance Customer Support Specialist (Bilingual)

Mycityinsurance; Syosset (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Agent Sonny Sahni is seeking a Customer Service Representative to deliver exceptional service and support the agent team. You will resolve inquiries, coordinate with team members, and help community members with their insurance needs.

The role offers growth opportunities for driven, sales-minded individuals. Strong communication and a customer-focused mindset are essential, with bilingual Spanish experience preferred.

Qualifications

• Clear communication and strong interpersonal skills.
• Able to multitask and stay organized.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Multitasking

Bilingual Spanish

Job description

State Farm Agent Sonny Sahni is seeking a Customer Service Representative to deliver exceptional service and support the agent team. You will resolve inquiries, coordinate with team members, and help community members with their insurance needs.

The role offers growth opportunities for driven, sales-minded individuals. Strong communication and a customer-focused mindset are essential, with bilingual Spanish experience preferred.