Insurance Customer Service Pro — Growth & Bonuses

Kristi Kim; Chino Hills (CA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

3% Simple IRA

QSEHRA allowance of $400 per month.

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Kristi Kim State Farm Agent in Chino Hills, CA is seeking a full-time Customer Service Representative to deliver exceptional service and support policy-related inquiries. You will engage with customers, assist with policy updates, and contribute to sales efforts in a friendly, community-focused environment.

The role emphasizes accurate record-keeping, attentive service, and collaboration with a multilingual team. Growth opportunities and a positive workplace are emphasized.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with multitasking ability.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Multitasking

Customer service

Job description

Kristi Kim State Farm Agent in Chino Hills, CA is seeking a full-time Customer Service Representative to deliver exceptional service and support policy-related inquiries. You will engage with customers, assist with policy updates, and contribute to sales efforts in a friendly, community-focused environment.

The role emphasizes accurate record-keeping, attentive service, and collaboration with a multilingual team. Growth opportunities and a positive workplace are emphasized.