Bilingual Customer Service Champion | In-Store & Growth

CCF Family of Brands

Sunnyvale (TX)

On-site

USD 27,000 - 36,000

Full time

2 days ago
Be an early applicant
Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

Paid on-the-job training
Learning management system access
Cross brand training
Key Holder Program
Education reimbursement
401(k) and Roth 401(k) with company's

Job summary

Community Choice Financial Family of Brands (CCF) is seeking a Customer Service Representative (Bilingual) in Sunnyvale, TX. The role emphasizes connecting with customers, processing transactions, and providing personalized financial services in a fast-paced retail environment.

The position offers on-site work with comprehensive benefits, training programs, and opportunities for advancement across our brands nationwide.

Qualifications

  • A high school diploma or equivalent.
  • Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
  • Must be at least 18 years of age (19 in Alabama).
  • Background check required.
  • Bilingual English/Spanish is a plus for some locations.

Responsibilities

  • Connect with customers to cultivate lasting relationships that drive repeat business.
  • Review, validate, and process customer transactions with accuracy.
  • Enter and maintain customer information with precision in a POS system.
  • Build new business by completing daily call campaigns.
  • Assist in customer account management and collections by accepting payments and managing appointments.
  • Maintain store appearance and cleanliness to enhance customer experience.
  • Uphold security procedures including vault and cash drawer management.
  • Engage in ongoing training and stay current on product and process changes.

Skills

Communication skills
Bilingual
POS system
Microsoft Office

Education

High school diploma or equivalent

Tools

POS system
Microsoft Office

Job description

Community Choice Financial Family of Brands (CCF) is seeking a Customer Service Representative (Bilingual) in Sunnyvale, TX. The role emphasizes connecting with customers, processing transactions, and providing personalized financial services in a fast-paced retail environment.

The position offers on-site work with comprehensive benefits, training programs, and opportunities for advancement across our brands nationwide.

Get your free, confidential resume review.

or drag and drop your file here.

TrustpilotImage showing a rating of 4.5 out of 5 stars on Trustpilot for JobLeads, indicating a high level of customer satisfaction.
Rated “Excellent” based on 23,703 reviews
Similar jobs

Similar jobs worth comparing

Bilingual In-Store Customer Care Specialist
Bilingual In-Store Customer Care Specialist

Community Choice Financial Family of Brands • Richardson (TX)

On-site
USD 21,000 - 23,000
Paid on-the-job training
Comprehensive new hire program
Medical insurance options
+1
Bilingual CSR: Grow in Finance & Community Impact
Bilingual CSR: Grow in Finance & Community Impact

CCF Family of Brands • Leon Valley (TX)

On-site
USD 18,000 - 23,000
On-the-job training
Learning platform
Cross-brand training
+10
Bilingual Customer Service Rep - Financial Solutions
Bilingual Customer Service Rep - Financial Solutions

CCF Family of Brands • Plano (TX)

On-site
USD 18,000 - 25,000
Paid on-the-job training
Learning management system
Cross-brand opportunities
+6
Bilingual CSR: Growth, Training & Impact
Bilingual CSR: Growth, Training & Impact

Community Choice Financial Family of Brands • Palmhurst (TX)

On-site
USD 18,000 - 23,000
Paid on-the-job training
Educational Reimbursement Program
Health insurance options
+4
Bilingual Customer Service Specialist — Growth & Training
Bilingual Customer Service Specialist — Growth & Training

Community Choice Financial Family of Brands • Portland (TX)

On-site
USD 21,000 - 23,000
On-the-job training
Learning management system access
Cross-brand training
+10
Representante Bilingüe de Atención al Cliente – Crecimiento
Representante Bilingüe de Atención al Cliente – Crecimiento

Community Choice Financial Family of Brands • Helotes (TX)

On-site
USD 31,000 - 34,000
On-the-job training
Learning management system
Cross-brand training
+4
Representante Bilingüe de Atención al Cliente – Crece
Representante Bilingüe de Atención al Cliente – Crece

Community Choice Financial Family of Brands • San Antonio (TX)

On-site
USD 31,000 - 36,000
On-the-job training
Cross-brand training
Educational reimbursement
+5
Representante de Atención al Cliente Bilingüe — Crecimiento
Representante de Atención al Cliente Bilingüe — Crecimiento

CCF Family of Brands • Castle Hills (TX)

On-site
USD 19,000 - 22,000
Paid on-the-job training
Learning management system access
Cross-brand training
+8
Bilingual CSR — Growth and Training in Financial Services
Bilingual CSR — Growth and Training in Financial Services

CCF Family of Brands • Mission Hills (CA)

On-site
USD 57,859,000 - 71,635,000
Paid on-the-job training
Learning management system access
Cross brand training across 11 brands
+11
Bilingual CSR — Growth & Leadership Path
Bilingual CSR — Growth & Leadership Path

CCF Family of Brands • Idalou (TX)

On-site
USD 45,000 - 65,000
On-the-job training
Educational reimbursement
401(k) retirement plan
+3
Top positions
Similar jobs