Bilingual Customer Service Associate Onsite Interview Fair

Techtronic Industries - TTI; Anderson (SC); On-site; USD 19,000 - 28,000; Full time

Job summary

Techtronic Industries - TTI in Anderson, SC is hosting an Onsite Job Fair on Thursday, September 24th from 10am to 2pm. We are hiring bilingual Customer Service Associates for the Customer Engagement Department, with 1st shift, Monday–Friday.

Starting pay is $17.11 per hour with a comprehensive benefits package including tuition assistance, 401(k), medical/dental/vision coverage, vacation, and holidays. Interviews and offers will be extended onsite during the event.

Qualifications

• High School Education or equivalent.
• Minimum one year in customer service, call center, or related field with inbound call experience.
• Strong written and verbal skills.

Responsibilities

• Respond to consumer, service center & distributor calls regarding policies and procedures.
• Verify and authorize warranty coverage for callers.
• Provide direction to callers dealing with warranty and non-warranty service.
• Resolve issues for ASC or consumers while enforcing policy.
• Provide callers with location to purchase parts & receive repair service.
• Work with internal customers on warranty claims, stock issues, lost or damaged freight.
• Enter orders, provide pricing and stock availability and status of orders.

Skills

Bilingual

Strong communication

Excellent phone skills

Education

High School or equivalent

Tools

Microsoft Word

Excel

Access

Job description

Techtronic Industries - TTI in Anderson, SC is hosting an Onsite Job Fair on Thursday, September 24th from 10am to 2pm. We are hiring bilingual Customer Service Associates for the Customer Engagement Department, with 1st shift, Monday–Friday.

Starting pay is $17.11 per hour with a comprehensive benefits package including tuition assistance, 401(k), medical/dental/vision coverage, vacation, and holidays. Interviews and offers will be extended onsite during the event.