Bilingual Customer Service Agent-2nd Shift (English/Spanish)

DSV - Global Transport and Logistics; Carteret (NJ); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) with company match

Job summary

DSV – Global transport and logistics is hiring a Customer Service Agent for 2nd shift in Carteret, NJ. The role involves processing customer orders, managing shipments in the WMS, and ensuring accurate invoicing and data entry.

Bilingual English/Spanish skills are required to support diverse client needs. Ideal candidates will have a high school diploma, 1 year of customer service experience, and the ability to work in a warehouse environment with attention to detail and strong communication

Qualifications

• High school diploma or GED is required.
• 1 year of experience in a customer service-related role.
• Ability to work in fluctuating warehouse temperatures.

Responsibilities

• Process and input all customer orders and shipments.
• Maintain accurate shipping/receiving documentation and data entry.
• Respond to customer inquiries and resolve issues to ensure service standards.

Skills

MS Office

English proficiency

Spanish proficiency

Attention to detail

Multi-tasking

Education

High school diploma or GED

Tools

WMS

Job description

DSV – Global transport and logistics is hiring a Customer Service Agent for 2nd shift in Carteret, NJ. The role involves processing customer orders, managing shipments in the WMS, and ensuring accurate invoicing and data entry.

Bilingual English/Spanish skills are required to support diverse client needs. Ideal candidates will have a high school diploma, 1 year of customer service experience, and the ability to work in a warehouse environment with attention to detail and strong communication