Bilingual Customer Service Agent — 2nd Shift

DSV Air & Sea Inc.; Carteret (NJ); In loco; USD 29.000 - 32.000; Tempo pieno

Descrizione del lavoro

DSV Air & Sea Inc. in Carteret, NJ, is seeking a Customer Service Agent for 2nd shift who is bilingual in English and Spanish. You will input orders, manage shipments, support invoicing, and maintain strong customer relationships in a fast-paced warehouse environment.

Ideal candidates have a high school diploma, 1 year of customer service experience, and basic MS Office and WMS skills. The role offers a base pay of $21/hour plus a $1.50/hour shift differential, with benefits described by the

Competenze

• Must have a high school diploma or GED.
• 1 year experience in Customer Service-related capacity.
• Must be able to work in unregulated temperatures within the warehouse during warmer and colder months.

Mansioni

• Process and input all customer orders.
• Run shipments from WMS and print related paperwork.
• Run stock reports to check for product availability.
• Generate all related paperwork and necessary information required for customer work orders.
• Checking all orders for special requests.
• Expedite orders as necessary, trace orders, and notify customers of activity.

Conoscenze

Interpersonal communication

Bilingual English/Spanish

MS Office

WMS

Formazione

High school diploma or GED

Strumenti

MS Office

WMS

Descrizione del lavoro

DSV Air & Sea Inc. in Carteret, NJ, is seeking a Customer Service Agent for 2nd shift who is bilingual in English and Spanish. You will input orders, manage shipments, support invoicing, and maintain strong customer relationships in a fast-paced warehouse environment.

Ideal candidates have a high school diploma, 1 year of customer service experience, and basic MS Office and WMS skills. The role offers a base pay of $21/hour plus a $1.50/hour shift differential, with benefits described by the