Bilingual Customer Service Agent — 2nd Shift

DSV; Carteret (NJ); Sur place; USD 24 000 - 34 000; Plein temps

Résumé du poste

DSV is seeking a Customer Service Agent for 2nd shift in Carteret, NJ. You will build rapport with clients, process orders, and manage data entry for shipments and receipts, ensuring accuracy and timely service.

The role emphasizes bilingual communication and cross-functional support within a fast-paced logistics environment. You will collaborate with teammates to meet service standards, handle inquiries, and assist with invoicing and credits as needed.

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience required.
• Must be able to work in unregulated warehouse temperatures.

Responsabilités

• Process and input all customer orders.
• Run shipments from WMS and generate related paperwork.
• Enter and verify order data, shipments, receipts, and inventory.

Connaissances

MS Office

WMS

Customer service

Attention to detail

Multi-tasking

Formation

High school diploma or GED

Outils

MS Office Suite

WMS software

Description du poste

DSV is seeking a Customer Service Agent for 2nd shift in Carteret, NJ. You will build rapport with clients, process orders, and manage data entry for shipments and receipts, ensuring accuracy and timely service.

The role emphasizes bilingual communication and cross-functional support within a fast-paced logistics environment. You will collaborate with teammates to meet service standards, handle inquiries, and assist with invoicing and credits as needed.