Insurance Account Associate - Client Success & Growth

State Farm; Dagsboro (DE); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

State Farm is seeking an Account Associate to support Tony Milam - State Farm Agent. You will grow the agency through client relations, act as a liaison between customer needs and agency departments, and proactively market relevant products and services to improve customers’ lives.

Grow your career in a supportive team environment with opportunities for advancement. The role emphasizes strong customer service, organization, and bilingual communication to serve diverse clients.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Excellent communication skills

Bilingual Spanish

Job description

State Farm is seeking an Account Associate to support Tony Milam - State Farm Agent. You will grow the agency through client relations, act as a liaison between customer needs and agency departments, and proactively market relevant products and services to improve customers’ lives.

Grow your career in a supportive team environment with opportunities for advancement. The role emphasizes strong customer service, organization, and bilingual communication to serve diverse clients.