Customer Relations Representative - State Farm Agent Team Member

State Farm; Dagsboro (DE); In loco; USD 38.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

License reimbursement

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Descrizione del lavoro

State Farm is seeking a Customer Relations Representative - Tony Milam State Farm Agent Team Member to deliver exceptional client experiences and support the growth of the agency. You will handle inquiries, assist with policy questions, and contribute to community service efforts with a customer-focused mindset.

The ideal candidate has strong communication, problem-solving skills, and a service attitude. Bilingual Spanish is preferred; internal growth opportunities are available for motivated,

Competenze

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish preferred.

Mansioni

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Conoscenze

Strong communication

Problem solving

Customer service

Bilingual Spanish

Descrizione del lavoro

Benefits:

• License reimbursement


• Bonus based on performance


• Competitive salary


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Tony Milam - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.


• Maintain client records and update information as needed.


• Assist with customer retention strategies.


• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Strong communication and problem-solving skills.


• Experience in customer service preferred.


• Ability to handle high-stress situations calmly.


• Bilingual Spanish preferred.