Bilingual Customer Experience Specialist (Remote)

Y-Axis; Forney, Northern (TX, KY); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Sherwin-Williams in Forney, Texas, is seeking a full-time Customer Service/Sales Associate to assist wholesale and retail customers with product recommendations and concerns. The role supports maintaining store standards and achieving sales goals, with flexible remote options where available.

Qualifications include bilingual Spanish/English abilities and strong cash handling, inventory management, and product knowledge. Training provided; benefits apply per company policy.

Qualifications

• Customer service experience in retail or wholesale environment.
• Bilingual Spanish/English preferred; excellent communication skills.
• Ability to recommend products and resolve customer concerns.

Responsibilities

• Assist wholesale and retail customers by recommending Sherwin-Williams products and resolving concerns to ensure maximum satisfaction.
• Maintain store visual standards and work toward achieving sales goals.

Skills

Customer Service

Spanish Fluency

English Fluency

Sales

Product Recommendation

Conflict Resolution

Cash Handling

Inventory Management

Paint Mixing

Tinting Equipment Operation

Job description

Sherwin-Williams in Forney, Texas, is seeking a full-time Customer Service/Sales Associate to assist wholesale and retail customers with product recommendations and concerns. The role supports maintaining store standards and achieving sales goals, with flexible remote options where available.

Qualifications include bilingual Spanish/English abilities and strong cash handling, inventory management, and product knowledge. Training provided; benefits apply per company policy.