Bilingual Customer Care Pro (Spanish/English)

Sherwin-Williams; Chesapeake (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

Sherwin-Williams in Chesapeake, VA is seeking a Customer Service Specialist to assist wholesale and retail customers, answer questions, and recommend the right solutions. You will process transactions, stock displays, and support monthly and yearly sales goals.

Responsibilities include delivering courteous service, tinting and mixing products, and assisting with deliveries as needed. A valid driver’s license and English/Spanish fluency are required.

Qualifications

• Must be at least 18 years old and legally authorized to work in the United States.
• Must read/write English and Spanish and have a valid driver’s license.
• Ability to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Willingness to work evenings/weekends and complete required trainings.

Responsibilities

• Provide excellent customer service and assist in-person or by phone.
• Determine customer needs and present appropriate products and services.
• Process sales transactions accurately and maintain orderly files.
• Maintain stock, set up displays, and assist with deliveries as needed.
• Keep knowledge up-to-date on products and options and help meet sales goals.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Retail sales

Education

High School diploma or GED

Tools

Tinting equipment

Driver's license

Job description

Sherwin-Williams in Chesapeake, VA is seeking a Customer Service Specialist to assist wholesale and retail customers, answer questions, and recommend the right solutions. You will process transactions, stock displays, and support monthly and yearly sales goals.

Responsibilities include delivering courteous service, tinting and mixing products, and assisting with deliveries as needed. A valid driver’s license and English/Spanish fluency are required.