Bilingual Customer Care Pro - Full-Time with Benefits

LoanStar Title Loans; Cedar Park (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Medical, dental, vision, and other vet

Job summary

LoanStar Title Loans in Cedar Park, TX is seeking a Customer Service Representative to assist borrowers with questions about loan products, evaluate vehicles, and manage loans and payments with clear, courteous communication. This in-store role emphasizes accurate data entry, compliance with company policies, and timely updates to customers.

Benefits include paid holidays, vacation, on‑the‑job training, and medical/dental options after the 91st day; bilingual preferred but not required; HS

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred but not required.
• Computer and data entry experience preferred but not required.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Customer service

Communication skills

Bilingual

Education

High school diploma or equivalent

Job description

LoanStar Title Loans in Cedar Park, TX is seeking a Customer Service Representative to assist borrowers with questions about loan products, evaluate vehicles, and manage loans and payments with clear, courteous communication. This in-store role emphasizes accurate data entry, compliance with company policies, and timely updates to customers.

Benefits include paid holidays, vacation, on‑the‑job training, and medical/dental options after the 91st day; bilingual preferred but not required; HS